Privacy Policy

1. Scope of Application

This Privacy Policy applies to services provided by Changzhou Earthman Software Co., Ltd. through the official website Robot51.com, including http://www.robot51.com and https://www.robot51.com, web forms, online inquiry entries, recruitment pages, business cooperation pages, and other online channels associated with this policy.

If you use application software provided by us and such software does not have a separate privacy policy, the software-related provisions of this policy will also apply to those products or services.

This policy does not apply to products or services independently provided by third parties. If you visit third-party pages, links, or services through this website, please review the relevant privacy policies and data processing rules of those third parties separately.

2. Information We Collect

When you visit this website or use related features, we may collect the following information on a lawful, proper, and necessary basis:

• Information you provide voluntarily: such as your name, contact details, email address, company name, job title, inquiry details, cooperation requests, resume information, and other materials you choose to submit.
• Website access and device information: such as device type, operating system, browser type, access time, visited pages, click records, IP address, log information, and network identifiers.
• Business communication information: records generated when you contact us through online customer service, email, telephone, or message forms.
• Application software operation and authorization information: where this policy applies to our related application software, we may collect information related to software operation, license verification, and usage records to identify and monitor legitimate use, ensure normal operation, and maintain transaction and service security.
• Information collected during application software services: for limited information that you actively submit in our application software, we may collect and use it for necessary purposes such as customer service, online purchasing, online payment, and order processing.
• Other information permitted by law: information necessary for fulfilling legal obligations, safeguarding cybersecurity, handling disputes, or meeting regulatory requirements.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your inquiries, contact requests, applications, complaints, suggestions, or business cooperation requests.
• To provide website content display, access analysis, page optimization, and user experience improvements.
• Where this policy applies to our application software, to support software license verification, operation and maintenance, identification of legitimate use, troubleshooting, and service security.
• To handle customer service, online purchasing, online payment, order confirmation, delivery, and after-sales support.
• To support recruitment management, candidate evaluation, job-related communications, and talent reserve activities.
• To support identity verification, risk identification, security protection, troubleshooting, and operational management.
• To comply with legal and regulatory obligations or cooperate with lawful requests from regulatory, judicial, or administrative authorities.

To the extent permitted by applicable law, we may also carry out statistical analysis or de-identification of collected information for business management, service improvement, and internal decision-making support. Data generated after de-identification will generally no longer be treated as personal information.

4. Cookies and Similar Technologies

To ensure proper website operation, improve access efficiency, and analyze page usage, we may use cookies, local storage, pixel tags, or other similar technologies. These technologies help us identify your access preferences, analyze traffic trends, and improve website experience.

You may manage, delete, or reject cookies through your browser settings. Please note that disabling such technologies may affect the availability or user experience of certain features of this website.

5. How We Share, Transfer, or Disclose Your Information

We are obligated to keep your personal information confidential. Except in the following circumstances, we will not share, transfer, or publicly disclose your personal information to third parties:

• Where we have obtained your separate consent or authorization.
• Where it is necessary to provide information within the scope required to achieve the purposes described in this policy to entrusted service providers, technical support providers, or affiliated companies, and we require them to assume corresponding confidentiality and security obligations.
• Where online purchasing, online payment, order processing, or fulfillment support is involved, we may provide information necessary for transaction completion to payment processors, order support parties, or other service providers within the scope permitted by law, and require them to process such information lawfully.
• Where disclosure is required by applicable laws and regulations or by lawful requests from judicial, administrative, or regulatory authorities.
• Where personal information transfer is involved in a merger, division, restructuring, asset transfer, or similar transaction, we will require the receiving party to remain bound by this policy.

If public disclosure is required, we will do so strictly in accordance with legal requirements and make reasonable efforts to fulfill applicable procedures and notification obligations in advance.

6. Retention Period and Security Protection

We will retain your personal information only for the minimum period necessary to achieve the purposes described in this policy, unless laws, regulations, or regulatory requirements provide otherwise. After the retention period expires, we will delete or anonymize relevant information in accordance with applicable law.

We adopt reasonable and practicable security measures to protect your personal information, including but not limited to access control, permission isolation, encrypted transmission, log auditing, security monitoring, and personnel management measures, to reduce the risk of unauthorized access, disclosure, alteration, or loss.

However, the internet is not an absolutely secure environment. If a personal information security incident occurs or is likely to occur, we will take remedial measures in a timely manner as required by law and fulfill any applicable notification obligations.

7. Your Rights Regarding Personal Information

Within the scope permitted by applicable law, you have the right to exercise the following rights in relation to your personal information:

• To access, copy, or obtain personal information we hold about you.
• To request correction or supplementation of inaccurate or incomplete personal information.
• To request deletion of relevant personal information where statutory conditions are met.
• To withdraw consent previously given, without affecting the lawfulness of processing carried out before withdrawal.
• To request an explanation of our personal information processing rules or to raise objections, complaints, or reports.

To protect account and information security, we may require identity verification before processing your request. In certain circumstances permitted by law, we may not be able to fully respond to all requests.

8. Protection of Minors' Information

This website is generally intended for users with full legal capacity. If you are a minor, please use this website only after your guardian has fully read and agreed to this Privacy Policy, and please obtain your guardian's explicit consent before submitting personal information.

If we discover that we have collected personal information from a minor without guardian consent, we will delete it or take appropriate measures as soon as required by applicable law.

9. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time in response to changes in laws and regulations, business adjustments, or website operational needs. The revised policy will be published on this page and will take effect on the date of publication or the effective date specified therein.

For updates that may materially affect your rights and obligations, we will provide notice through website announcements, prominent notices, or other reasonable means. We recommend that you review this page periodically to stay informed of the latest version.

10. Contact Us

If you have any questions, comments, or complaints regarding this Privacy Policy or the protection of personal information, you may contact us through the following channels:

• Company Name: Changzhou Earthman Software Co., Ltd.
• Official Website: http://www.robot51.com
• Secure Access URL: https://www.robot51.com
• Email: robot51@hotmail.com
• Mobile / WeChat: 13912302021
• Address: Room 713, Building A, Sun-tendy Business Plaza, No. 1 Jinling North Road, Changzhou, Jiangsu, China

We will review and respond to your request within the time period required by applicable laws and regulations after receipt.